You only had 60 days to leave feedback on eBay to warn other buyers.Ī:Because the post is relevant today, as it was in the days of "Air Mail", with the blue/red borders on the envelope. If the item shows up after you have been refunded, which might happen, maybe, from time to time, you can return the refund by using Paypal's Send Money service.įrom Asia 30 days is the normal time for delivery. If the seller cannot prove DELIVERY (not shipping, delivery) you will be refunded. This is only a courtesy notice to the seller. Do NOT allow the seller to send you a replacement. If you have not done this, ask him the date and service of the shipment as well as the tracking number.If you have already done this go on to the Claim.The first suggestion is to contact the seller. PP hides the Resolution Centre under Tools on the top line of your account. Go to the Paypal Resolution Centre, because you have passed eBay's deadline for a dispute. I just posted this in response to a similar question about shipping from overseas. I'm wondering if other buyers have received their orders via Yanwen, if this is a temporary glitch, or if Yanwen is part of the problem. More quality problems too lately than what I would expect. The risk is high that you will never receive it either. Do not accept 'replacement' as a solution. It is a lot of trouble for the buyer to keep track of delayed orders, but at least there is protection available. For some items the latest estimated delivery was marked 60 days from the order, so there is no chance to give feedback either if waiting until that time. Use Paypal and credit card when buying from Chinese sellers, and remember that Ebay buyer protection ends 30 days from the latest estimated delivery date. Or maybe they actually post one package to Canada and use that tracking number for several orders, just hoping that the buyer forgets about the order and never files a claim. Or are the sellers buying fake tracking numbers from this courier service. I would not know if it is this shipping company stealing packages that were actually sent out by sellers, and it is the seller getting ripped off when they have to refund the order. It is not Chinese New Year, or busy season like Christmas that could cause delay this time of year. Other items marked 'arrived in Canada, tracking ends' long time ago. One item is still marked just Despatched from ShenZhen Yanwen Sorting Center on March 21, no news since. In one case the date when Yanwen marked the item was shipped out by the seller was 3 weeks off. It also seems that the tracking info from Yanwen website did not match the dates when the sellers had sent me shipping confirmation.
But now I'm starting to think that there may be a problem with this shipping method. That's the reality of low cost international shipments. I don't mind waiting for a month or even two for an order from China, if I receive my order as described. Seems like a lot of sellers choose to use Yanwen lately. We live in the city area near a major airport, so it should not be the local post here delaying the delivery. Most of the orders were said to have shipped out via Yanwen. Nothing received to date 60+ days from the order. I had several orders with different sellers that I placed in March that were just refunded at the end of May. The expected shipping time on this seller's given chart was 45-60 working days and I read that after 45 days, you cannot open up a claim or dispute. This is the only buyer who causes me concern as everyone else has been diligent with answering my questions on time. Just looking for some peace of mind from anyone who may know a little more about Yanwen and etc.) The seller is not answering any messages which is making me even more anxious about everything. (This is also one of my first eBay buying experiences so I'm not quite sure how everything works. I know that's not a long time to start becoming all flustered about shipment dates but I had ordered the same product on the same day from the same seller, except shipped it to my friend in the United States. Does that mean the tracking has ended no longer will be recorded? If it helps, the item was shipped on January 20th, 2015. When I enter it into Yanwen's official tracking website, it says: ShangHai Handled by Airline-(Yanwen's Track End). I did receive a shipping number: OS123458265YW. I just want to know if anyone else has gone through the same shipping company as well, and wish to know how long it might take. I recently purchased an item from a seller located in China and the item is being sent to Canada.
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